All orders are
shipped US Postal Service unless otherwise requested.
being shipped to U.S. Post Office boxes will be shipped via U.S.
7-14 days for delivery within the continetal U.S. on items that
are in stock. If an item is backordered (not in stock), expect
up to 6 weeks for delivery depending on the availability of the
item from the Manufacturer. Real Action Games has no control of
shipping company policies, strikes, etc.
Items will be shipped express service if all items are in stock. If items are not in stock, your order will be shipped express when they arrive.
If your order contains items that are on backorder, your order will be shipped in pieces as the items arrive. This will result in additional shipping charges for each item(s) that is shipped. If you would prefer that we hold your order to be shipped when all items are available, please notify us when you place your order.
being shipped outside the continental U.S. are normally
shipped via U.S. Postal Service Airmail. However, some
items may be too large, and will be shipped via Federal
Express. If this occurs, an additional shipping charge
will apply. We make every attempt to keep all large
products updated and note whether or not additional
shipping will apply, but in some cases you may be contacted
and informed of additional shipping charges if this
only ship Airmail outside of the United States.
USPS offers a less expensive surface rate, but we will
not ship that way because estimated delivery times are
United States Post Office estimates 4-7 days for delivery
via Airmail, but it may take more or less time depending
on your country.
understand international shipping is very expensive,
and we are sorry. At this time, the USPS is by far the
cheapest way we can find to ship internationally. We
hate to loose your business because of high shipping
rates, but we understand if you can not agree to such
Card Fraud Protection
For your protection,
we require exact name and address matches for orders using credit
cards. The name and address of the person the order is being shipped
to must match the name and address of the person the credit card
belongs to. Verifying credit card information within the United
States is immediate, but verifying credit cards outside of the
United States can take up to one week to process. The ability
to verify a credit card or not depends on the issuing bank, so
some credit cards may not be able to be verified. Processing of
orders (especially those outside of the United States) is up to
the discretion of Real Action Games. You will be notified via
email if we are unable to process your credit card order for any
reason. We will not tolerate credit card fraud, and we do our
best to protect you. Any fraudulent use of credit cards will be
reported to the United States Secret Service.
are allowed within 30 days from purchase date after product is
shipped back to Real Action Games. Shipping charges are NOT refunded.